Uncommon Wellness (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring you understand how your information is collected, used, and safeguarded. This Privacy Policy describes the types of information we collect, how we use it, and the choices you have regarding your personal data.

By accessing our website or receiving services at Uncommon Wellness, you consent to the practices outlined in this policy.

1. Information We Collect

We collect information in the following ways:

A. Personal Information You Provide

When you schedule an appointment, complete a form, or contact us, you may provide personal information such as:

• Name
• Phone number
• Email address
• Date of birth
• Billing information
• Any details you choose to share related to your appointment or wellness goals

B. Health-Related Information

As a medspa, we may collect limited wellness or aesthetic-related information necessary to:

• Determine whether a service is appropriate for you
• Customize treatments
• Maintain accurate service records

Note: Uncommon Wellness is not a primary medical provider. We do not maintain or store HIPAA-covered medical charts unless required by state regulations for injectables or related treatments.

C. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Referring website
• Time spent on pages

This information is used for analytics and site functionality.

D. Cookies & Tracking Technologies

We may use cookies, pixels, and analytics tools (such as Google Analytics or Meta pixels) to understand how visitors interact with our site and advertisements.

You may disable cookies through your browser settings.

2. How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Personalize your treatments
• Communicate with you about services or updates
• Improve our website and user experience
• Process payments and maintain records
• Conduct marketing and retargeting campaigns
• Ensure safety, compliance, and fraud prevention

We do not sell your personal information.

3. How We Share Your Information

We may share information with:

A. Service Providers

Trusted vendors who assist with:

• Appointment scheduling
• Payment processing
• Email/SMS communication
• Website hosting and analytics
• Marketing and advertising

These providers are contractually required to protect your information.

B. Legal Requirements

We may disclose information if required by:

• Law
• Court order
• Subpoena
• Regulatory authorities

C. Business Transfers

If Uncommon Wellness merges, sells, or reorganizes, visitor and client information may transfer as part of the business assets.

4. How We Protect Your Information

We use reasonable physical, administrative, and technical safeguards to protect your data, including:

• Encrypted systems
• Secure scheduling platforms
• Restricted access to personal information
• Secure payment processing

However, no method of data transmission or storage is fully secure. We cannot guarantee absolute security.

5. Your Choices & Rights

Depending on your location, you may have the right to:

• Access the personal information we hold
• Request corrections or updates
• Request deletion of your information
• Opt out of marketing communications
• Disable cookies in your browser

To make a request, contact us at:
contact@uncommonwellness.com

6. Marketing Communications

By providing your email or phone number, you may receive:

• Appointment reminders
• Service updates
• Promotions or newsletters
• Important business notices

You may opt out anytime by clicking “unsubscribe” or replying “STOP” to SMS.

7. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

Uncommon Wellness does not knowingly collect personal information from individuals under 13. If we learn we have collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, you may contact us at:

Uncommon Wellness
99 Logan Court, Angier, NC, United States
contact@uncommonwellness.com
(910) 890-1846